THE CENTECH GROUP

  • Asset Manager (Lead)

    Job Location US-Washington, D.C.
    Job ID
    2165
  • Overview

    THE CENTECH GROUP, Inc. (CENTECH®) is seeking a qualified and experienced Asset Management Team Lead to successfully support the DOT OCIO management of the Enterprise Information Technology Shared Services (EITSS) track, monitor, and document inventory of Government-furnished end user hardware and software dynamically in the Service Management System (currently Remedy) as hardware is deployed into the environment. Inventory information shall include, but not be limited to, manufacturer, model number, quantity, item name, item description, serial number, recipient name, and recipient location.

     

    *this position is contingent upon award

    Responsibilities

    • Duties: Performs day-to-day activities required to lead and instruct asset management team, such as relaying instructions, managing system queue assignments, tracking progress of contractor functions, and preparing designated asset management reports. Advanced skills utilizing REMEDY, Microsoft Excel, Access and Word.
    • Using DOT approved Security Content Automation Protocol (SCAP)-compliant automated tools for active/passive scans, provide an inventory of all information technology (IT) assets for hardware and software, (computers, servers, routers, databases, operating systems, etc.) that are processing DOT-owned information/data. As part of ISCM, the detection of unauthorized components/assets must be performed in near real-time to support timely incident response and prevent unauthorized access. In addition, accurate inventory reports must be produced at least monthly. IT asset inventory information must include IP address, machine name, operating system level, security patch level, assigned user and SCAP-compliant format information. The Contractor must maintain the DOT approved process to report an inventory of 100 percent of DOT IT assets using SCAP-compliant automated tools.
    • HARDWARE ASSET MANAGEMENT the Asset Manager shall
    • track, monitor, and document inventory of Government-furnished end user hardware and software dynamically in the Service Management System (currently Remedy) as hardware is deployed into the environment. Inventory information shall include, but not be limited to, manufacturer, model number, quantity, item name, item description, serial number, recipient name, and recipient location. Inventory shall be updated within forty-eight (48) calendar hours of deployment.
    • maintain the accuracy of the DOT the Service Management System (currently Remedy) for all OCIO government furnished equipment within forty-eight (48) hours of receipt, deployment and disposition.
    • shall be responsible for excess of all assets following DOT policies and guidelines through the following work activities:
    • Notifying DOT Property Federal staff of assets to be excessed
    • Tracking all assets to be excessed through Government-furnished templates
    • Affixing Government-furnished labels as necessary for identifying equipment to be excessed
    • Submitting DOT related paperwork as applicable to complete the excess process
    • Changing status of asset disposition in the Service Management System (Remedy) The Contractor shall perform quarterly asset inventory audits which describe all hardware and software on the network and produce an Asset Inventory Report in DOT-approved format.
    • shall perform (at the request of the government) an Inventory Audit, in accordance with the current DOT policy, annually including:
    • Provide inventory of all in-scope assets (both on and off the network);
    • Assets in field service locations if applicable; and
    • Explanations/root cause analysis where 100 percent of the physical inventory cannot be performed.
    • shall supply inventory data in a Government-hosted, commercially-available, searchable, relational database for ease of review, validation, and analysis. Inventory data is to be provided to the COR and Asset Manager on a biweekly basis to assist with ordering new assets for non-capital assets to include laptops, desktops, tablets, monitors, and peripherals, and other IT devices kept and stored at the DOT facility including the DOT warehouse. Data from the Service Management System should support this effort.
    • shall maintain physical spaces at both the DOT offsite warehouse and DOT HQ storage to include proper shelving of items, labelling/pricing on all received containers, and preparing equipment (pulling off shelves and placing on pallets) for DOT Property Warehouse Managers to transport back to DOT HQ and vice versa.The Contractor shall affix Government-furnished barcodes (with serial # and model #) to hardware where visible to the user from his or her seat at the time of installation.
    • shall coordinate incident ticket requests for unapproved, non-standard hardware submitted by customers with the Federal Asset Manager to ensure items are identified for government purchase.
    • shall ensure Government-furnished consumable billing form(s) and INC tickets are completed to ensure all asset related costs are recovered within a week of deployment if applicable.
    • shall provide packing list and confirmation of received shipments to the designated Government Purchase Cardholders and Asset Manager for reconciliation and auditing along with the documented date of receipt within 5 business days of logging in the shipment.
    • shall ensure that documented processes are in place for the lifecycle management and accountability of enterprise software.
    • shall ensure that enterprise software licenses are accounted for, tracked and managed within an automated toolset accessible to the Government asset, change and configuration functional areas.
    • shall ensure that all enterprise licenses are recovered from GFE during employee out processing and device decommissioning.
    • shall ensure that all enterprise licenses are harvested and incrementally restored into the appropriate Government organization’s inventory and tracked in an enterprise accessible automated system.
    • SOFTWARE ASSET MANAGEMENT the ASSET Manager lead
    • shall track, monitor, and document inventory of Government-furnished enterprise, infrastructure and end user software dynamically as software is deployed into the Common Operating Environment (COE). Inventory information shall include, but not be limited to, manufacturer, name, quantity, license key, license term, license expiration date, maintenance period, recipient name, and recipient location. Inventory shall be updated within forty-eight (48) calendar hours of deployment.
    • shall maintain and monitor Government-Furnished end user software licenses and maintenance agreements in compliance with the Megabyte Act. This shall include, but not be limited to, notification to the Government of expiring licenses no later than ninety (90) calendar days prior to expiration.
    • shall provide recommendations to retire or purchase additional licenses based on capacity and recommended alternatives
    • shall monitor software license usage and provide recommendations to the Government when license capacity must be expanded.
    • shall ensure that all enterprise software and the associated licenses are accounted for in the Government approved configuration management database.

     

    Qualifications

    • At least 7 years of related experience leading and managing IT asset management team, to include, instructing and tracking staff activities and progress
    • Must possess a Bachelor’s Degree. Degree may be substituted with 6 additional years of related experience.
    • Knowledge of using DOT approved Security Content Automation Protocol (SCAP)-compliant automated tools for active/passive scans, providing an inventory of all information technology (IT) assets for hardware and software, (computers, servers, routers, databases, operating systems, etc.) that are processing DOT-owned information/data
    • Advanced skills utilizing REMEDY, Microsoft Excel, Access and Word
    • U.S. Citizenship required
    • Must be able to obtain/maintain agency clearance (Public Trust)


    THE CENTECH GROUP, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Disabled/Veteran

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