THE CENTECH GROUP

IT Hardware Technician (TS/SCI)

US-TX
Job ID
2020

Overview

THE CENTECH GROUP, Inc. (CENTECH®) is seeking an Information Technology (IT) Hardware Technician to serve in support of U.S. Air Force (AF) Cryptologic and Cyber Systems Division, Technical Operations and Infrastructure (TONTO) services contract. The person in this position will maintain, operate and support all the virtual and physical hardware and software network devices and physical infrastructure (cabling) of the Cryptologic and Cyber Systems Division network transport assets.

This is a bid opportunity, contingent upon award and the qualified candidate may be selected as key personnel. Work location is Lackland Air Force Base (AFB), Texas and requires Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance.

Responsibilities

  • Perform assessments, surveys, engineering support, installations, replacements (scheduled and unscheduled), initial troubleshooting, ticket escalation, and outage resolution
  • Maintain, operate and support all the virtual and physical hardware and software network devices and physical infrastructure (cabling) of the Information Networks assets including but not limited to:
    • Switches
    • Routers
    • VPNs
    • Government and commercial encryption devices
    • Load Balancers
    • Firewalls
    • Proxies
    • Network taps
    • Appliances
    • Network Intrusion Devices
    • Intrusion Detection Systems
    • Cross Domain Solution devices
  • Maintain and support all physical data, voice, and video cabling and supporting infrastructure to connect the infrastructure and AF IT assets within applicable standards to support the transport of voice, video and data
  • Assist in loading encryption keys in all network encryption devices in accordance with (IAW) applicable directives
  • Assist and collaborate with senior systems engineers at the direction of the network services team manager
  • Create and maintain system solution documentation to include user guides, as-is diagrams and schematics
  • Assist with security and accreditation related aspects of system and network solutions
  • Participate in planning, coordination and execution of system updates, upgrades and preventive maintenance
  • Consult with the help desk, customers and other technical staff in the resolution of website server and escalated problems or customer issues
  • Perform operations and maintenance activities during non-business hours
  • Provide on-call support
  • Performs other duties as assigned

Qualifications

  • Bachelor’s degree and a minimum of six (6) years of experience or equivalent combination of education and experience
  • Must meet U.S. Department of Defense (DoD) 8570 certification eligibility requirements (e.g. Security+ CE or higher)
  • Candidate must possess a current TS/SCI clearance as a minimum
  • Required:
    • Three (3) years of experience with Cisco Network Transport Hardware management
    • Three (3) years of experience with physical data, voice, and video cabling and supporting infrastructure installation and maintenance
    • Must possess above average verbal and written communication skills
    • Must have schedule flexibility to work varying hours (days and possibly occasional nights or weekends) when required by operational tempo

In addition to the required skills one must also have one or more of the following certifications:

  • Desired:
    • F5 Certified Technology Specialist (F5-CTS) Local Traffic Manager (LTM) Certification
    • F5 Certified Technology Specialist (F5-CTS) Global Traffic Manager (GTM) Certification
    • F5 Certified Technology Specialist (F5-CTS) Application Security Manager (ASM) Certification
    • F5 Certified Technology Specialist (F5-CTS) Access Policy Manager (APM) Certification
    • Experienced with administering & setting up Cisco VTC systems
    • Experienced with administering & operating ActiVu Data Walls
    • Other Cisco / Microsoft certification (CCENT, CCNA, CCNP, MCSA, MCSE, etc.)

THE CENTECH GROUP, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE M/F/Disabled/Veteran

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